By consulting this frequently asked questions page before making any decisions about your Arizona non-medical care services, you can ensure that you have all the information you need to make the right choice for yourself and your loved ones. With non-medical care, every moment counts—so take the first step and start exploring today.

Below are some top questions about non-medical care and direct care workers. If you have additional questions or concerns, don’t hesitate to reach out to us at (602) 536-9000​.

How much is private non-medical care in Arizona?

The cost of non-medical care varies depending on the services provided. The average rate for in-home non-medical care in Arizona is $20-$45 per hour. However, this cost fluctuates depending on the needs of the individual. Some factors that affect the price include the type of services required and the number of hours needed each week.

How do I become a certified direct care worker in Arizona?

To become a certified direct care worker in Arizona, there are a few steps you must take.

  1. Complete 20 eLearning hours and 42 classroom hours for a total of 62 hours. Two levels of training exist for DCWs, as outlined in AMPM 1240-A:
  2. Level I – Introduction to and Fundamentals of Caregiving
  3. Level II – Specialized Modules (Aging and Physical Disabilities or Developmental Disabilities)
  4. Complete Requirements for the Arizona Food Handlers Card (effective 10/1/13).
  5. Family caregivers and all direct care workers shall hold certification in CPR and First Aid Certification.
  6. Complete and submit the AZDPS fingerprint card application (effective 10/1/13).
  7. Pass all class exams and the course final exam with 80% or higher
Is there assistance for individuals in Arizona?

The Non-Medical, Home and Community Based Services (NMHCBS) program provides non-medical services to seniors and other individuals. This allows them to remain in their homes instead of moving to a more expensive facility. Contact Home Care Powered by AUAF to learn more about the program. If your loved one doesn’t qualify for the state-funded program, they can receive private care services.

How do I qualify for non-medical care in Arizona?

To qualify for the state-funded care program, the client must meet the following:

  1. Be a citizen or a permanent legal resident
  2. Meet income and asset guidelines
  3. Have a need for in-home non-medical care

Potential clients can apply for Arizona Long-Term Care waivers, such as the SDAC, through the Arizona Health Care Cost Containment System (AHCCCS) website. Contact Home Care Powered by AUAF for more information.

Can direct care workers give medications in Arizona?

Non-medical direct care workers do not provide any medical procedures for clients. They cannot administer medications, give injections for insulin or other drugs, and cannot monitor vital signs such as heart rate, blood pressure, blood sure, or other physical indicators.

What services do you provide?

Home Care Powered by AUAF offers the following services in the state of Arizona:

  1. Personal care services
  2. Companionship care
  3. Dementia care
  4. Senior private care
  5. Attendant care
  6. Homemaker services
How soon can I get started?

For our private care program, your services can start as soon as the contract is signed and payment is processed.

Do I have to sign a contract?

A contract must be signed between the client and Home Care Powered by AUAF for our private care program. For the state funded program, a client agreement will be signed by the client AHCCCS/ALTCS.

What are the minimum hours I can schedule?

Home Care Powered by AUAF’s private care program requires a client to schedule a minimum of 4 hours a day. The state-funded program does not require a minimum—it all depends on the client’s needs and the case manager’s assessments.

What information do you need to start the service?

The information needed varies between the private care program and state funded program. For more information, contact Home Care Powered by AUAF.

What areas do you serve?

Our agency services the following areas:

  • Maricopa Count
  • Peoria
  • Glendale
  • Goodyear
  • Litchfield Park
  • Surprise
  • Youngtown
  • Buckeye
  • El Mirage
  • Sun City
  • Sun City
  • West Eastside
  • Phoenix
  • Scottsdale
  • Chandler
  • Gilbert
How long have you been in business?

Home Care Powered by AUAF has served the Chicagoland area and Illinois suburbs for 30 years. We opened our Arizona branch in 2021.

Can I meet potential direct care workers?

Once the contracts are signed, Home Care Powered by AUAF will set up a meeting between the client and potential direct care workers.

What is your direct care worker training like?

Family caregivers and all direct care workers shall hold certification in Cardiopulmonary Resuscitation (CPR) and First Aid Certification.

  • Certifications must be obtained in advance in order to provide care to an ALTCS member.
  • Training in CPR and first aid shall be provided or sponsored by a nationally recognized organization.
  • Training sessions shall be in person in order for the participant to demonstrate learned skilled, such as mouth-to-mouth resuscitation, chest compressions, and first aid skills.

Important: Web-based training without the benefit of an on-site demonstration of skills will not be accepted. A Home Care Powered by AUAF representative will go into more detail about training with you. If you’re ready to apply, contact us today.

How can I communicate with the agency?

You can reach Home Care Powered by AUAF during business hours (8:00am-4:30pm) by calling (480) 712-8772. You can also fill a form on our website and a representative will contact you during business hours.

We Offer Free Consultations

Call Now! (602) 536-9000​

Have Questions About Our Services?

Home Care Powered by AUAF is a non-medical care service with 30 years of experience serving the Illinois community. Our new office in Phoenix, Arizona is here to help you now.

We provide a wide range of non-medical care services, including homemaker services, personal care, companionship, and dementia care. We are dedicated to providing the highest quality of care to our clients so they can live independently in their homes.

If you have any questions that are not answered by our FAQ section, please don’t hesitate to contact us. We look forward to hearing from you soon!

Homemaker Services

Our in-home direct care workers can assist with light housekeeping, cooking, grocery shopping, and even running errands.

Personal Care

Our staff provides in-home non-medical care to those who require assistance with maintaining personal hygiene, bathing, dressing, toileting, and more.


At Home Care Powered by AUAF, we understand how important socialization is. Our direct care workers offer clients healthy, stimulating conversations.

Dementia Care

Our direct care workers can assist clients with activities like board games and puzzles that help maintain and improve their cognitive skills.